Collect More, Spend Less,
Stay Compliant
AI-powered conversation analytics that increases contact rates, improves payment commitments, and ensures 100% compliance monitoring across every call.
Collections Challenges We Solve
From low contact rates to compliance risks, Auralytik addresses the biggest challenges facing collections operations today.
Low contact and conversion rates
AI-optimized dialing strategies and real-time agent coaching
Compliance violations and legal exposure
Real-time FDCPA/TCPA monitoring with instant violation alerts
Inconsistent agent performance
Automated QA scoring and personalized coaching recommendations
High operational costs
AI voicebots for routine calls and intelligent call routing
Collections Use Cases
Purpose-built AI solutions for every aspect of debt collection operations.
Payment Reminder Automation
AI voicebots handle routine payment reminder calls 24/7, reaching more debtors at optimal times while freeing agents for complex negotiations.
- Automated outbound payment reminders
- Multi-channel follow-up (voice, SMS, WhatsApp)
- Optimal contact time prediction
- Seamless handoff to live agents
Promise-to-Pay Tracking
Automatically detect and track payment commitments made during calls, with intelligent follow-up workflows when promises are broken.
- Real-time promise detection
- Automated calendar reminders
- Broken promise escalation
- Payment plan monitoring
FDCPA/TCPA Compliance
Real-time monitoring of every conversation for regulatory compliance violations with instant alerts and comprehensive audit trails.
- Mini-Miranda disclosure verification
- Time-of-day calling compliance
- Cease and desist detection
- Third-party disclosure monitoring
Script Adherence Monitoring
Ensure agents follow required scripts and disclosures while maintaining a natural conversation flow that improves outcomes.
- Required disclosure tracking
- Prohibited phrase detection
- Real-time agent guidance
- Deviation alerts and coaching
Debtor Sentiment Analysis
AI analyzes debtor emotions and intent in real-time, helping agents adapt their approach for better outcomes.
- Real-time emotion detection
- Willingness-to-pay scoring
- Escalation risk prediction
- Negotiation strategy suggestions
Agent Performance Analytics
Comprehensive performance tracking with AI-powered coaching recommendations to improve collection rates.
- Collection rate by agent
- Talk time and efficiency metrics
- Best practice identification
- Automated coaching triggers
Built-In Compliance Protection
Protect your organization from costly violations with real-time compliance monitoring across every conversation.
FDCPA Monitoring
Fair Debt Collection Practices Act compliance
TCPA Compliance
Telephone Consumer Protection Act adherence
State Regulations
State-specific collection law monitoring
Audit Trail
Complete documentation for disputes
Consent Management
Recording consent and preference tracking
Do-Not-Call Lists
Automatic DNC list integration
Ready to Transform Your Collections Operation?
Join leading collection agencies using AI to improve recovery rates while maintaining full compliance.