Claims & Policy Management
Reimagined
AI-powered conversation analytics that streamlines claims, improves retention, and ensures compliance across every policyholder interaction.
Insurance Challenges We Solve
From claims processing to policy retention, Auralytik helps insurers deliver better experiences while maintaining compliance.
Slow, frustrating claims process
AI-powered FNOL capture and automated status updates
Low policy renewal rates
Proactive renewal outreach with personalized recommendations
Compliance and disclosure requirements
Real-time monitoring of required disclosures and sales practices
High cost of customer service
AI voicebots for policy inquiries and routine service requests
Insurance Use Cases
Purpose-built AI solutions for carriers, MGAs, and insurance agencies.
First Notice of Loss (FNOL)
Capture claim details accurately the first time with AI that guides the conversation and collects all required information.
- Structured data capture
- Document request automation
- Triage and routing
- Initial assessment support
Claims Status Updates
Automated, proactive claim status updates across voice and digital channels to reduce inbound inquiries.
- Real-time status access
- Proactive notifications
- Document submission tracking
- Payment status updates
Policy Renewals
Intelligent renewal campaigns that reach policyholders at the right time with personalized coverage recommendations.
- Renewal reminders
- Coverage review assistance
- Rate change explanations
- Multi-policy bundling
Coverage Inquiries
Instant answers to policy questions with AI that understands coverage details and can explain benefits clearly.
- Coverage verification
- Deductible explanations
- Benefit summaries
- Exclusion clarification
Premium Payments
Streamline payment processing and billing inquiries with automated assistance available 24/7.
- Payment processing
- Billing inquiries
- Payment plan setup
- Auto-pay enrollment
Agent Compliance Monitoring
Ensure every sales and service conversation meets regulatory requirements and company standards.
- Disclosure verification
- Suitability documentation
- Sales practice monitoring
- Audit trail creation
All Lines of Business
Comprehensive support across personal, commercial, and specialty lines.
Auto Insurance
Claims, renewals, coverage changes
Home Insurance
Property claims, policy servicing
Life Insurance
Policy inquiries, beneficiary changes
Commercial Lines
Business insurance support
Group Benefits
Employee benefit inquiries
Health Insurance
Coverage and claims support
Ready to Transform Your Insurance Operations?
Join leading insurers using AI to process claims faster, retain more policyholders, and ensure compliance.